Privacy and Cookie Policy


Last updated on April 1, 2017

ONO 3D, Inc. (the “Company”) is committed to maintaining robust privacy protections for its users.

This privacy policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard your data when using our website at (the "Site"), our products (3D printers and their accessories) "Products") and/or our web and mobile application ("App") (collectively, the "Services").


We collect “Non-Personal Information” and “Personal Information”, both may be qualified as personal data under applicable data protection legislation. Non-Personal Information includes information that cannot  directly identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes information that can be used to identify you, such as your first and last name, birthday, street address, ZIP/postal code, city, country, state, phone number, email, and password.

1. Information collected via technologies.
In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not directly identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. In particular, we use Google Analytics, which is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine the use of our Services, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. For more information about Google Analytics you can visit Google privacy policy and Google Analytics Help page.

You may set your browser to block all cookies, including cookies associated with our Services, or to indicate when a cookie is being set by us. However, it’s important to remember that some of our Services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

Moreover, we may collect some Non-Personal information when you use our Products. Such information is used in order to provide you with our Services and to prevent non-authorized uses of our Products.

2. Information you provide us by registering for an account.

In addition to the information provided automatically by your browser when you visit the Site, we process your data when you create a personal profile by registering in the Site and/or through the App and entering your first and last name, birthday, country, email, and password.  The data you provide are used to provide you with and allow you to register with our Services. Birthday data are requested in order to verify that you can access and use our Services.

3. Information you provide us by using the contact form or registering on the mailing list or for the newsletter.

By filling in the contact form with your data, you authorize the Company to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

By registering on the mailing list or for the newsletter, your email address will be added to our contact list of those who may receive email messages containing information of commercial or promotional nature concerning our Services.


1. Personal Information.
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy. You can ask further information about those third parties processing your data on our behalf by contacting us as indicated below.
In general, the Personal Information you provide to us is used to provide the service and help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

2. Non-Personal Information.
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. We reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our discretion for the mentioned purposes.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.


We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your credentials safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures cannot fully guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software.


You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the “Settings” section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
In addition, you have a right to ask for a copy of your information and a right in certain circumstances to have inaccurate personal data rectified, blocked, erased, or destroyed. To exercise your data protection rights it suffices to contact us via the information provided below.


As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.
This Privacy Policy applies solely to information collected by us through the Site and the App when you use our Services. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. We encourage our users to read the privacy statements of other websites before proceeding to use them.


The Company reserves the right to change this Privacy Policy at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site. You should check the Site and this Privacy Policy for updates.


ONO 3D, Inc. is a US company with legal seat at 1355 Market St. #488 San Francisco, CA 94103 USA.

Therefore, your information will be stored in the USA, which may not provide the same level of protection as your own country.
For any questions or concerns about this Privacy Policy, contact ONO Support through the webform at

By using the Service, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.